Support > Infinity eBike App

How do I control my bike?


Infinity e-bikes as well as e-Race system are completely managed via a customized Smartphone application. The App permits either to choose a preset riding modes or customise the assist according to your needs.
You need to download the app first and login to activate your Infinity.
With the App you can control the battery status, calories burnt, speed, heart rate, elevation gain and other parameters. Navigate with built-in maps, save and share your rides with Infinity Ride Club.

Where can I download the App?


Application for Android devices is available at Playstore and for iPhone and iPod at the Apple store. Simply click the buttons below.

infinity ebike app store infinity ebike playstore

From what do I start?


We recommend watching our video guides that will lead you on how to download the app, how to make the first pairing with your bike and how to use the most important functions.

What are the riding modes?

There’re two main riding modes: Power and Cardio.
In Power riding mode the motor provides a fixed assistance in terms of watts and not the speed. You can manually select the desired assistance level using the App. Read more about Power riding mode.

In Cardio riding mode the motor assistance is automatically adjusted by Infinity Control System based on the cyclist’s heart rate and pre-selected training program (it is possible to use cardio modes only with a BT Smart sensor, like Polar, Wahoo, Garmin etc, paired with the Smartphone). Read more about Cardio Assist.

Riding modes (available without use of cardio sensors):

Walk, Run, Turbo: constant preset speed, speed level increases from one mode to another.

Power riding modes:

Eco: 40 Watts of constant assistance from the motor, ideal mode for long rides and flat routes (guarantees the autonomy of about 6 hours with the battery Pack250)
Tour: 80 Watts of constant assistance from the motor, ideal for short trainings with the fixed assistance (guarantees the autonomy of about 3 hours with the battery Pack250)
T Power: user chooses himself the desired fixed assistance to receive from the motor (min 40 Watt – max 250 Watt)

Riding modes (available only using cardio sensors):

HRW Power: user sets the minimum and maximum heart rate values and Infinity control system adjusts the motor’s power during the ride increasing the assistance as the heartbeat tends to reach the chosen maximum.
Fat Burn: user sets his heart rate zones in the dedicated App section and Infinity control system adjusts the motor’s power in the way to ensure the user always stays in the lighter training heart zone, doing thus aerobic exercise aimed at fat burning.
Endurance: user sets his heart rate zones in the dedicated App section and Infinity control system adjusts the motor’s power in the way to ensure the user stays in the training heart rate zone to improve his athletic condition. In this mode mostly sugars are burnt but the user always stays below the anaerobic effort threshold.

Can I use the bike without smartphone?

It is possible to use your bike without smartphone depending on the mode that you choose.

If you are to ride in Power mode and don’t need to observe parameters of your ride you would need your smartphone just in the beginning to set the assistance level, after what you can put it aside. Infinity Control System would manage the motor assistance independently.

In Cardio riding mode instead, you would need your Smartphone to be always active, since the information on the heart rate is transmitted directly from the phone to Infinity Control System.

Infinity ebike

Italian Passion and Innovation
SandS Infinity srl
Via A. Renna n. 12
84050 Giungano
C.F. e P. IVA: IT05523760659